ATLAS UNLIMITED
Monthly billing
Subscriptions are billed in USD, monthly in advance, beginning at checkout. They renew automatically until canceled. Your proposal identifies the services included, setup work, and expected delivery schedule. Purchasing does not mean every system is immediately ready for use.
Cancellation
You may cancel before your next renewal by emailing
with your business name and cancellation request. Cancellation takes effect at the end of your paid billing period. Your included services remain available through that date, unless otherwise agreed or suspended under the service agreement. There is no cancellation fee or minimum subscription term.
A cancellation request received before renewal will be honored even if Atlas processes it afterward. Any renewal charged after a timely cancellation request will be refunded.
Setup fees
Setup fees cover the implementation described in your proposal. If you cancel before work begins, your setup fee is refundable in full.
If work has begun, Atlas may retain the portion attributable to completed work and any nonrecoverable third-party costs you approved in advance. Atlas will provide an itemized explanation and refund the remaining balance. Amounts retained will not exceed the setup fee paid.
Monthly subscription refunds
Monthly payments generally are not prorated for a voluntary cancellation during a paid billing period, because service remains available until that period ends.
This does not apply to duplicate or incorrect charges, charges after a timely cancellation request, refunds required by law, or services Atlas cannot provide as agreed. Where Atlas cannot deliver an agreed service and cannot resolve the issue within a reasonable, mutually agreed time, Atlas will refund the amount attributable to the undelivered service.
Founding Client offer
Approved Founding Clients receive 25% off their monthly subscription for the first three months, with the setup fee waived. The subscription then renews at the regular monthly price disclosed at purchase unless canceled. A waived setup fee will not be charged retroactively because you cancel.
Refund requests
with your business name, the charge, and the reason for your request. Approved refunds are returned to the original payment method. Your bank determines when the funds appear.
Nothing in this policy limits rights or remedies provided by applicable law.